All Online Courses for Investigators
MyKludo Academy works with industry experts and outstanding investigation industry practitioners to develop the very best in online training and webinars for investigation professionals.
Take your professional development to another level with a program by MyKludo.
Current Cyber Risks
This webinar examines QR codes and the risks involved including some of the ways criminals have been using QR codes over the years and what can be done to reduce the risk.
Dealing with serious incidents, complaints and investigations in the aged care sector
From 1 April 2021, residential aged care providers have a new statutory reporting regime for “serious incidents”, which goes far beyond the current requirements in relation to “reportable assaults”. The new Scheme is implemented nationally to manage, prevent and taking appropriate actions, if and when an incident may occur.
Communication Intermediaries
Many witnesses, suspects and defendants may have identified and/or unidentified communication needs that can impact their ability to interact successfully in legal proceedings and give their best evidence.
Forensic Pathology and Coroners’ Death Investigations
There is considerable community misunderstanding regarding coroners' death investigations as a result of popular culture. This webinar uncovers the difference between fact and fiction, including the way medico-legal death investigators interact with families during the investigation as well as the nature of a coroner's inquest hearing.
Local Government Governance
Local Government is a sector that operates in a large number of unique operational areas that present significant challenges to having an effective corruption control environment. This webinar examines the corruption risks in local government, with a focus on development activities, procurement and elected officials.
Investigative Interviewing for Coercive Examinations
This webinar discusses the nature and legalities of coercive interviews. It examines how the PEACE model of interviewing has been adapted and how to address reluctant witnesses who use lies and 'I don't recall' to divert investigations.
Assessing credibility in workplace investigations
It is rare, in a harassment/bullying, sexual harassment or discrimination case that your respondent is going to “fess” up. Alternatively bad-faith allegations do happen. What does an investigator do when there are no witnesses or other corroborating evidence? Can you come to a finding? The answer is yes.
The Mendez Principles and Rapport Based Interviews
Following on from a call in 2016 by UN Special Rapporteur Juan E. Mendez for a ‘universal protocol’ on standards for non-coercive interviewing methods, new Principles for Effective Interviewing were developed and published. Ray Bull was a member of the committee which drew up the Mendez Principles and shares the reasoning behind them, the standards they set, and benefits of rapport-based interviewing.
Vaccinations in the Workplace
Can the termination of employment or refusal to employ based on non-vaccination be unfair or unlawful and if so how does an employer protect against these? Since September 2021 with the proliferation of public health orders and the lifting of restrictions across jurisdictions, lawyer Kathryn Dent has advised numerous employers on their options and assisted them in developing and implementing strategies and documentation to give effect to the company policy, whatever that may be, that is whether or not to mandate vaccinations.
What Went Wrong? The Anatomy of a Less than Perfect Investigation
This webinar dissects a Canadian investigation of a 2015 fatal police shooting that, like every other investigation, was less than perfect. The death – and the investigation - was the subject of a 2017 judicial Commission of Inquiry (CoI) that received national attention in Canada. The incident raised professional conduct, health and safety and possible systemic policy and training issues.
Whistleblowing – Lessons Learnt
Whistleblowing plays an important role in uncovering fraud, corruption and employee misconduct. In this session, integrity exert Darren Murphy will cover important aspects of the whistleblower legislation, key roles and their responsibilities and the key things investigators need to know when dealing with whistleblower matters.
Do employers owe a duty of care to employees during a workplace investigation?
Aaron Goonrey, partner at Lander and Rodgers, shares insights on key Australia cases regarding the employers' duty of care to employees, particularly during workplace investigations. This webinar provides an in-depth analysis of actual case studies and the issues arising from them.
Trauma and the brain, implications of trauma for interviews
Alison Granger-Brown explains in practical terms the physiological impact of childhood and intergenerational trauma on the brain and the implications for interviews conducted with people suffering trauma.
Understanding assessment in psychological injury claims
Develop a clear understanding of what makes a great psychological assessment, and how claims managers and investigators can assess relevant reports to ensure they meet the requirements of an effective assessment. Presented by Dr Greg Dear, leading Australian authority on conducting psychological assessments for mental injury claims.
Investigations and mental health
MyKludo founder and CEO Harriet Witchell discusses psychological injury and the mental health impacts that may be experienced by investigators . This session includes a conversation with workplace bullying survivor Johnathan Wilson who developed complex PTSD as a result of bullying.
Vicarious Trauma and self care for investigators
This webinar details three actual case studies involving vicarious trauma and employer liability and discusses the risk and harm of vicarious trauma for investigation professionals. Presented by MyKludo founder and CEO Harriet Witchell, this session also advises preventative strategies for teams and self-care options for individual investigators.
Getting underneath mindful interviewer behaviour
Aggressive and oppressive interview techniques have been shown by the latest research to be the least effective approach when interviewing respondents/suspects. Dr Andrew Griffiths, investigative interviewing consultant, discusses how creating rapport can impact interview outcomes and outlines current key concepts in best-practice interviewing of suspects.
Interviewing children concerning allegations of reportable conduct
Eleonora De Michele, veteran child protection practitioner and consultant, addresses the key challenges to interviewing children for reportable conduct matters, discusses best-practice approaches, and outlines the structure of an effective investigative interview.
The ‘Whole Story’ approach to investigating sexual assault
Presented by Dr Patrick Tidmarsh, developer of the ‘Whole Story' method of investigating sex crimes; a ground-breaking initiative designed to combat victim blaming, teach investigators how to understand the dynamics of sexual crime, and improve the gathering of evidence in sexual offence cases.
Evidence-based strategies for interviewing people with autism
Dr Katie Maras from the University of Bath, UK, presents the leading research on effective strategies for conducting investigative interviews with people with autism and explains why current practices, such as the cognitive interview, are ineffective with this population.
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